# Docs

- Account & Security: Manage your profile and privacy
  - [Deactivate or close your account](/docs/account/deactivate-or-close-account)
  - [Managing your profile](/docs/account/profile)
- Dog Walkers: Book verified dog walkers near you
  - [How to Book a Dog Walker on Pawgloo](/docs/dog-walkers/how-to-book-a-dog-walker)
- Getting Started: Learn the basics of Pawgloo
  - [How to Create Your Pawgloo Account](/docs/getting-started/create-your-account)
  - [Setting Up Your Pet's Profile](/docs/getting-started/set-up-pet-profile)
  - [Welcome to Pawgloo](/docs/getting-started/welcome)
- Grooming: Book pet stylists and grooming services
  - [How to Book a Pet Grooming Session](/docs/grooming/how-to-book-grooming)
- Petbnb: Home boarding for pets — find hosts or become one
  - [How to Become a Petbnb Host](/docs/petbnb/become-a-petbnb-host)
  - [How to Book a Petbnb Stay](/docs/petbnb/how-to-book-a-petbnb)
  - [What is Petbnb?](/docs/petbnb/what-is-petbnb)
- Play Dates: Find, book, and host safe AI-matched play dates for your dog or cat
  - [How AI Play Date Matching Works](/docs/play-dates/how-ai-matching-works)
  - [How to Find a Play Date for Your Pet](/docs/play-dates/how-to-find-a-play-date)
  - [Play Date Safety Tips](/docs/play-dates/play-date-safety-tips)
- Policies: Our terms, privacy, and community guidelines
  - User Policies: Policies for pet parents and general platform use
    - [Privacy Policy](/docs/policy/user/privacy-policy): Learn how Pawgloo collects, processes, and protects your personal data in compliance with the DPDP Act 2023, including sensitive data handling and data retention practices.
    - [Terms & Conditions](/docs/policy/user/terms-conditions): Read the Terms & Conditions and User Agreement that govern your use of Pawgloo's platform, services, and mobile applications.
    - [Cookie Policy](/docs/policy/user/cookie-policy): Learn how Pawgloo uses cookies to improve your experience, manage your preferences, and protect your data.
    - [Acceptable Use & Anti-Circumvention Policy](/docs/policy/user/acceptable-use-policy): This policy outlines acceptable use of the Pawgloo platform and strictly prohibits circumvention of our services.
    - [Refund & Cancellation Policy](/docs/policy/user/refund-cancellation-policy): This policy governs the rights and obligations of both Consumers and Partners regarding the cancellation of scheduled services, defaults ("No-Shows"), and quality disputes.
    - [Child Safety Standards](/docs/policy/user/child-safety): Pawgloo's commitment to child safety, including our standards against child sexual abuse and exploitation (CSAE).
  - Partner Policies: Policies for service providers and business partners
    - [Privacy Policy](/docs/policy/partner/privacy-policy): Learn how Pawgloo collects, processes, and protects Partner data in compliance with the DPDP Act 2023, including KYC and financial handling.
    - [Partner Terms & Conditions](/docs/policy/partner/partner-terms): Terms and Conditions for Pawgloo-Partners (service providers) detailing legal relationship, financial stipulations, and non-circumvention.
    - [Platform Charges & Payout Policy](/docs/policy/partner/platform-charges): This policy outlines the calculation of service fees, platform commissions, statutory tax deductions, and the mechanics of payout settlements for Pawgloo Partners.
- Tele-Vet: Connect with qualified vets online — anytime, from anywhere
  - [How Tele-Vet Works on Pawgloo](/docs/tele-vet/how-tele-vet-works)
  - [How to Prepare for a Tele-Vet Consultation](/docs/tele-vet/preparing-for-tele-vet)
  - [Tele-Vet vs. Clinic Visit — When to Use Which](/docs/tele-vet/tele-vet-vs-clinic)