Official Policy

Child Safety Standards

Pawgloo's commitment to child safety, including our standards against child sexual abuse and exploitation (CSAE).

Effective FromMay 26, 2026
StatusActive & Enforced

Effective Date: 2026-05-26

The Bottom Line Up Front (BLUF): Pawgloo has a zero-tolerance policy for child sexual abuse and exploitation (CSAE). We are committed to maintaining a safe community by providing robust reporting tools, taking immediate action against illegal content, and cooperating fully with law enforcement to protect children.


1. Standards Against CSAE and CSAM

Pawgloo strictly prohibits any content or behavior that sexually exploits, abuses, or endangers children. This includes, but is not limited to:

  • Child Sexual Abuse Material (CSAM): The creation, sharing, or storage of any visual depiction of a minor engaging in sexually explicit conduct.
  • Grooming: Any attempt to build an emotional connection with a child to lower their inhibitions for the purpose of sexual exploitation.
  • Sextortion: Using sexual content to blackmail or coerce a child.
  • Trafficking: Any involvement in the trafficking of children for sexual exploitation.

2. In-App Feedback and Reporting Mechanisms

We provide robust, easily accessible tools for users to report safety concerns directly within the Pawgloo application.

  • Reporting Content: Users can report any profile, message, or media that they believe violates our child safety standards.
  • In-App Support: Our support channel is available for users to communicate concerns regarding child safety without leaving the app.
  • Email Reporting: You can also report violations directly to our safety team at safety@pawgloo.com.

3. Addressing CSAM (Removal and Reporting)

Pawgloo takes immediate action when we become aware of CSAM on our platform:

  • Immediate Removal: Upon obtaining actual knowledge of CSAM, we will immediately remove the content and disable the offending account.
  • Legal Compliance: We comply with all applicable Indian and international laws regarding the reporting of CSAM to the appropriate authorities, including the National Center for Missing & Exploited Children (NCMEC) and local law enforcement (CERT-In).

4. Compliance with Child Safety Laws

Pawgloo operates in strict accordance with the Protection of Children from Sexual Offences (POCSO) Act, 2012 and the Information Technology Act, 2000 of India. We continuously monitor regulatory updates to ensure our platform remains compliant with the highest safety standards.

5. Child Safety Point of Contact

We have designated a specific point of contact to oversee our child safety practices and ensure compliance with this policy.

Designated Safety Officer: Email: safety@pawgloo.com Address: Pawgloo Technologies Private Limited, Bengaluru, India.

💡 Key Takeaways

  • Zero Tolerance: Immediate removal of CSAE/CSAM content. - In-App Reporting: Easy tools to flag safety concerns. - Legal Cooperation: Full compliance with POCSO and IT Act. - Account Deactivation: Permanent bans for safety violations.

If you encounter any content that puts a child at risk, please report it immediately through the app or contact us at safety@pawgloo.com. Your reports help keep our community safe.

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