How to Book a Petbnb Stay
Booking a Petbnb stay through Pawgloo takes a few minutes. Here's the complete process.
Step 1 — Open Petbnb in the app
Tap the Petbnb tab in the Pawgloo navigation. You'll see a list of available hosts near your location or near your destination city.
Step 2 — Filter by your needs
Use filters to narrow results:
- Pet type — dogs, cats, or both
- Size accepted — small, medium, large
- Availability — enter your travel dates
- Distance — sorted by proximity by default
Step 3 — Review host profiles
Tap a host card to see:
- Profile bio and their own pets
- Photos of their home and outdoor space
- Accepted pet types and size limits
- Verified reviews from previous guests
- Response time indicator
Read the reviews carefully. Look for mentions of pets similar to yours.
Step 4 — Chat with the host
Before booking, tap Message to introduce your pet, share your travel dates, and ask any questions you have — their daily routine, other guests during your stay, experience with your breed.
Most hosts respond within a few hours.
Step 5 — Confirm and pay
Once you're comfortable, tap Request Booking. Enter:
- Your travel dates (check-in and check-out)
- Which pet(s) are staying
- Any special instructions (feeding schedule, medications, walking preferences)
Payment is processed securely in-app after the host accepts.
Step 6 — Your pet's profile is shared
When the host accepts, they receive your pet's:
- Vaccination status
- Health notes
- Emergency contact details
- Feeding and routine information
What to bring on drop-off day
- Your pet's food (enough for the full stay plus extra)
- A familiar blanket or toy to reduce settling-in anxiety
- Written emergency vet contact details
- Any medications with clear dosage instructions
Cancellation and changes
See the refund and cancellation policy for details on cancellation windows and refund eligibility.